No refunds or returns are offered or allowed, and lost or stolen gift certificate or gift certificates used without your authorization cannot be replaced or replenished. Gift certificate cannot be redeemed for cash and no change will be given.

In consideration of your purchase of any items from our Website, such as gift certificate, you agree to provide true, accurate, current and complete information about yourself as prompted (such information being the “Registration Data”). You may, but are not required to, select a user identification name and password. While you may create an account, our server will retain only the information you input in the account form; prior purchases are not tracked. You shall be solely responsible for maintaining the confidentiality of your password and account, and are fully responsible for all activities that occur under your password and account. You agree to immediately notify The Pullman of any known or suspected unauthorized use(s) of your password or account, or any known or suspected breach of security, including loss, theft or unauthorized disclosure of your password or credit card information; and exit from your account at the end of every purchase. You are solely responsible for all usage or activity on your Pullman account, including but not limited to use by any third party authorized by you to use your identification name and password. Any fraudulent, abusive or otherwise illegal activity will be grounds for termination of your purchasing privileges. The Pullman will not be liable for any loss or damage arising from your failure to comply with this paragraph or with the rest of these Terms of Use. Access and use of password protected and/or secure areas of the Website are restricted to authorized users only. Unauthorized individuals attempting to access these areas may be subject to prosecution.